Shipping Policy
Last updated: October 18, 2026
Where we ship
We ship to addresses in the United States only, including Alaska, Hawaii, Puerto Rico, APO/FPO and PO boxes (PO boxes by USPS). We don't ship internationally.
Where orders ship from
Orders ship from our warehouse in 2101 O'Neil Avenue, Cheyenne, WY 82001, USA.
Shipping cost
Standard shipping is free on every order, with no minimum spend and no hidden fees at checkout.
Delivery times
| Destination | Processing | Transit | Total (business days) |
|---|---|---|---|
| Contiguous US (48 states) | 1–3 days | 3–7 days | 4–10 days |
| Alaska, Hawaii, Puerto Rico, APO/FPO | 1–3 days | 7–12 days | 8–15 days |
Large items such as chandeliers and floor lamps may take 1–2 extra business days.
Business days are Monday to Friday, excluding US federal holidays. Orders placed after 12:00 pm Mountain Time, or on weekends and holidays, start processing the next business day.
Carriers and tracking
We ship with USPS, UPS and FedEx and choose the fastest carrier for your address. You'll get a tracking number by email when your order ships; tracking can take up to 24 hours to update.
Wrong address
Email contact@yulvane.com within 12 hours of ordering to correct your address, if the order hasn't shipped. If a package comes back because of an incorrect address, we reship it once at no cost.
Lost, late or damaged packages
No tracking movement for 7 business days, or 5 business days past the latest estimate: contact us and we'll open a carrier claim.
Marked delivered but not found: check with neighbors and your post office, then contact us within 7 days.
Damaged on arrival: email photos of the item and box to contact@yulvane.com within 7 days of delivery for a free replacement or a full refund.
Contact
Business: Yulvane LLC, doing business as Yulvane
Address: 2101 O'Neil Avenue, Cheyenne, WY 82001, USA
Email: contact@yulvane.com
Phone: +1 3862910966
Mon–Fri 9am–6pm, Sat–Sun 9am–4pm (Mountain Time)