Frequently Asked Questions

Standard shipping is free on every US order, with no minimum.

Orders are processed in 1–3 business days and delivered in 3–7 business days in the contiguous US (7–12 days for Alaska, Hawaii, Puerto Rico and APO/FPO).

USPS, UPS and FedEx. You receive a tracking link by email when your order ships.

Not at the moment. We ship to US addresses only.

You can return unused items in their original packaging within 30 days of delivery. Return shipping is free. Email contact@yulvane.com to start a return.

Within 5 business days after we receive your return, to your original payment method. Your bank may take 5–10 more business days.

Email photos to contact@yulvane.com within 48 hours of delivery. We will send a free replacement or a full refund.

Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay.

Yes, any time before it ships. Email us with your order number.

No, you can check out as a guest.

All 50 US states, Puerto Rico and APO/FPO addresses. We don't ship internationally.

Free on every order, with no minimum.

4–10 business days in the contiguous US (8–15 for Alaska, Hawaii, Puerto Rico and APO/FPO). Large lamps and chandeliers may take 1–2 extra days.

USPS, UPS and FedEx, with tracking on every order.

Return unused items in original packaging within 30 days of delivery. We email you a free return label.

Within 5 business days after we approve your return, to your original payment method.

Yes, 12 months against manufacturing defects.

Each lamp's product page lists the bulb fitting and maximum wattage.

Plug-in lamps, no. Hard-wired ceiling lamps and chandeliers should be installed by a licensed electrician.

Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay.